Featured Projects
A showcase of my recent work, demonstrating expertise in modern web technologies
This project is a web application for shipping company demonstrating user registration & Seafreight booking feature, using Next.js Postgresql via Prisma/Subabase
This project is a web application for Tafseer Al-Quran Al-Kareem by Sheikh Yassin Roushdy showing video from dedicated Youtube channel https://www.youtube.com/@HMohamedA. It is built using React and Vite, with Tailwind CSS for styling.
This project implements the old Arabic time calculation system which considers sunset is midnight and day starts from there
Weather App v2 is a web application providing real-time weather updates using JavaScript, CSS, and HTML. Key features include: Real-time weather data for global locations. Responsive UI with CSS templates. Integration with weather APIs for accurate data.
Work Experience
My professional journey in customer experience management and logistics
Hamburg Sud Egypt Maritime Agencies
A customer experience manager is a professional who oversees the quality and satisfaction of the interactions between a company and its customers. Also, responsible for ensuring that the company delivers a consistent, positive, and memorable experience to its customers across all touch points, such as online, phone, email, or in-person. Also, collects and analyzes customer feedback, identifies areas of improvement, and implements solutions to enhance the customer journey.
Some of Projects I participated in:
- Led the rolling out a lot of new systems in Egypt
- Responsible for organizing brand sunset in Country & transferring people to the mother company
- My team won Global Award "CX Champion" during my time.
- Received the highest score in Customer Survey in the Area.
Hamburg Sud Egypt Maritime Agencies
- Responsible for inland transportation & port operation
- Aligning between Booking, Documentation, Sales Depts
Hamburg Sud Egypt Maritime Agencies
A Booking manager is responsible for booking team who are entering customer bookings into the system. They oversee the accuracy & efficiency of their team and are responsible for overall data regarding shipments on board of the vessel.
- Responsible for Customer Order Management Team
- Aligning with Sales & Documentation, and relevant Depts
Hamburg Sud Egypt Maritime Agencies
- Responsible for Customer Order Management
- Aligning with Sales & Documentation Depts
Education & Certifications
Continuous learning and professional development in technology and business
Udemy
The course covers the following: Comprehensive TypeScript tutorial, Detailed lessons on React with TypeScript, Complete Next.js tutorial with TypeScript, Several complex Next.js projects
Udemy
This course covers the following: Front-End Development with React, Routing with React Router 6.4+, Building a Server Application, Database Management, Full Stack Integration, API Management,
Udemy
This course delves into JavaScript as not only the cornerstone of web scripting, exploring its prototype based structure, single-threaded execution, and support for various programming paradigms including object-oriented, imperative, and functional programming.
Issued by Six Sigma College Düsseldorf
The (Lean) Six Sigma Yellow Belt is informed about the basic tools in (Lean) Six Sigma. She or he is able to work with Six Sigma Green Belts and knows about the structure of a Six Sigma Project as well as a Six Sigma Company.
University of Alexandria
Mathematics Department