Featured Projects
Web experiences and Android products built to solve practical, everyday problems.
Indie developer brand
SZ Technologies
Focused, privacy-minded Android apps that make routines and work easier. Explore the product hub or see the complete catalog on Google Play.
Web appA modern shipping platform with customer registration and sea-freight booking, built with Next.js, PostgreSQL, Prisma, and Supabase.
Web appAn Arabic-first digital archive that organizes Sheikh Yaseen Roshdy's Quran commentary, lessons, and recorded talks into an accessible browsing experience.
Android appAn offline-first invoicing app for freelancers and small businesses to create professional PDFs, manage clients, and track payments in English or Arabic.
Android appA recurring-session tracker with flexible schedules, reminders, progress insights, streaks, and a clear calendar for routines and personal goals.
Android appA focused workout timer combining customizable Tabata, gym interval, and rest timers in a high-contrast interface designed for training.
Android appA free bilingual tasbih counter with a draggable overlay, dhikr presets, goals, haptic feedback, and lifetime and session tracking.
Android appA fast, one-tap endless runner where players flip gravity to dodge obstacles in a procedurally generated cyberpunk world.
Web appA web implementation of the traditional Arabic time system in which the new day begins at sunset.
Web appA responsive weather application delivering real-time conditions for locations around the world through a clean, accessible interface.
Work Experience
My professional journey in customer experience management and logistics
Hamburg Sud Egypt Maritime Agencies
A customer experience manager is a professional who oversees the quality and satisfaction of the interactions between a company and its customers. Also, responsible for ensuring that the company delivers a consistent, positive, and memorable experience to its customers across all touch points, such as online, phone, email, or in-person. Also, collects and analyzes customer feedback, identifies areas of improvement, and implements solutions to enhance the customer journey.
Some of Projects I participated in:
- Led the rolling out a lot of new systems in Egypt
- Responsible for organizing brand sunset in Country & transferring people to the mother company
- My team won Global Award "CX Champion" during my time.
- Received the highest score in Customer Survey in the Area.
Hamburg Sud Egypt Maritime Agencies
- Responsible for inland transportation & port operation
- Aligning between Booking, Documentation, Sales Depts
Hamburg Sud Egypt Maritime Agencies
A Booking manager is responsible for booking team who are entering customer bookings into the system. They oversee the accuracy & efficiency of their team and are responsible for overall data regarding shipments on board of the vessel.
- Responsible for Customer Order Management Team
- Aligning with Sales & Documentation, and relevant Depts
Hamburg Sud Egypt Maritime Agencies
- Responsible for Customer Order Management
- Aligning with Sales & Documentation Depts
Education & Certifications
Continuous learning and professional development in technology and business
Udemy
The course covers the following: Comprehensive TypeScript tutorial, Detailed lessons on React with TypeScript, Complete Next.js tutorial with TypeScript, Several complex Next.js projects
Udemy
This course covers the following: Front-End Development with React, Routing with React Router 6.4+, Building a Server Application, Database Management, Full Stack Integration, API Management,
Udemy
This course delves into JavaScript as not only the cornerstone of web scripting, exploring its prototype based structure, single-threaded execution, and support for various programming paradigms including object-oriented, imperative, and functional programming.
Issued by Six Sigma College Düsseldorf
The (Lean) Six Sigma Yellow Belt is informed about the basic tools in (Lean) Six Sigma. She or he is able to work with Six Sigma Green Belts and knows about the structure of a Six Sigma Project as well as a Six Sigma Company.
University of Alexandria
Mathematics Department